March 15, 2016 – Computerworld Portugal

The collaboration is “essential for creating value “of the CRM portfolio of Critical says Pedro Alexandre Salgueiro, business development director of the company

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Critical software and bpm’online established a partnership for the supply of CRM software, from the second quarter of 2016. “the bpm’online offers a variety of CRM products, including creative tools for integrated support processes marketing, sales and service “considers the company’s Coimbra.

This organization bet on the ability of bpm’online solutions allow rapid and easy management of customer-oriented processes,” guaranteeing companies the necessary flexibility to constantly test new approaches to work in order to define the most effective methods of communication “with customers.

Pedro Alexandre Salgueiro, Director of business development at Critical Software, considers the partnership” essential for the value creation “of the CRM portfolio of the organization” especially when there is a beneficial combination of experience and knowledge “between the two companies,” with regard to customer approach. “

” This partnership allows we ensure that our dedication to safety, customer service and excellence is reflected in our CRM solutions, “adds

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