Software controls work orders and create reports for more assertive decisions
Founded in 1953, the Hebrew Club in São Paulo, has a built area of approximately 66,000 m², which are carried out various cultural, sports and religious activities related to the preservation of Jewish culture. To manage the maintenance of more than 8000 existing assets at the club, the company hired the Maintenance Management Solution SSA Astrein -. Company specializing in solutions and software for central registration, maintenance and facilities management, and inspection works
The Hebrew maintenance model is all outsourced, in which of these companies there is a provider responsible for all maintenance and cleaning services. Approximately 200 permanent employees and 200 contractors are part of maintenance crews, maintenance and cleanliness of the club. The management of site maintenance includes the whole process of service requests related to civil maintenance, electrical, electronic, hydraulic, mechanical and automation, treatment courts and swimming pools, in addition to technical assistance in the implementation of services such as gardening, laundry, security, minor works and general services.
Luis Henrique Ribas handle, the Hebrew heritage manager, says that before the maintenance activities were not organized. “We made the control of work orders with a spreadsheet, but it was very difficult to know everything that was requested and executed. Most of the time officials responsible for maintenance were called directly to perform some activity at the same time, without the department was warned, and it very difficult to control and the planning of actions. ” About 700 service orders were opened per month.
To improve the internal management, responsible for the department decided to take a course on maintenance management. “We know more about the market and saw how we were late in comparison to what already existed. Learn new techniques, new products and know through one of our teachers, we know the software Astrein “says strap.
In September 2013, with a new maintenance contract, the club requested that the service company to adopt the software Astrein to realize the full registration of assets and maintenance management. The solution was chosen by the Hebrew because it is easier to operate and offer various indicators.
From the implementation of the Astrein software, survey and register all existing assets was carried out on site, work orders began to be recorded properly and the department now has more assertive control each request, with the possibility of analyzing costs, materials and execution time of each work order.
“The tool is easy to use and has several indicators, such as that lets you point the hours and prevention of reasons of a work order. With full control of the shares will share this information with all departments to increase the awareness of employees regarding the maintenance value, “says strap. After the adoption of the software and the most control processes provided by him, the number of monthly service orders grew more than tenfold in the club.
One of the company’s goals is to reduce corrective maintenance and preventive enlarge, creating a scheduled maintenance program. Another goal is to centralize all the information creating a history of all active club with reliable data to assist in decision making.
About Astrein
Headquartered in São Paulo and over 25 years of experience, Astrein operates in software development, training and services in the areas of central registration, maintenance and facilities management, and inspection works.
The company has the Astrein specialist software designed to meet companies operating in decentralized environments with many users requesting services from various specialties, involving internal or outsourced teams and many suppliers. The Astrein software applies to companies in several segments, providing greater agility, efficiency and dynamism in the actions of supply departments, facilities and maintenance, reduces service time, allows the realization of technical and managerial analysis and, especially, the reduction expenses.
The Astrein serves large and medium-sized enterprises and has more than 400 customers.
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