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Thursday, September 17, 2015 2:59 pm > 5k


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The SAP SuccessFactors is introducing new capabilities in SAP SuccessFactors HCM (Human Capital Management) that turn around the service concept in human resources management, to make evolve individualized and isolated transaction honesty, common to all the workforce, Smart Services that can easily cross from start to finish the different software modules. Smart services are designed to connect – and predict -. The transactions that result from a change and automatically adjust them, helping the HR professional to enhance the experience of the employee and to reduce dependence and shared service costs

Manage changes to the information of employees can be expensive and consume too many resources to businesses every year. Often HR processes include cross transactions to multiple systems and organizational boundaries, leading to a waste of time in managing this complexity and error correction. Much of the human capital management software, which today is, can not handle this vision from one end to the other, forcing users to guess what they need to do or to rely on expensive shared services. The management of human resources and the professionals themselves need a software solution that guide them quickly and instinctively over the necessary steps during a change that took place with a developer.

“We are to avoid the guess work out of self-service by developing intelligent software-based services, “said Mike Ettling, president of HR business area of ​​SAP SuccessFactors. “Relying on established intelligence software we remove the complexity of typical transactions of human resources, allows employees to be more autonomous and reduce the costs of shared services and business process outsourcing.”

Instead of managers or HR business partners have to guess all relevant tasks when a change takes place, or even rely on shared services to fill these gaps, SAP SuccessFactors solutions held on for them, saving them time. For example, changes in the workforce driven by SAP SuccessFactors Employee Central solution can be propagated in other solutions, such as SAP SuccessFactors Learning or SAP SuccessFactors Performance & amp; Goals, as well as third-party systems. The end result will be a more efficient and streamlined user experience

Unlike any other solution on the market, SAP SuccessFactors HCM solution enables HR transformation based on smart services which is:.

  • Integrated – A transaction no longer begins and ends in a single HR system; . but extends to all related modules which are part of a complete process, from start to finish
  • Smart – Each resource knows any changes that occur and automatically responds with intelligence. . Provides the next step in changing, guiding users to the right spot and in accordance with their roles and permissions
  • Efficient – Intuitive software that fills in the gaps instead of professionals HR, shared services or BPO, helping to reduce the time and costs on tasks that do not add value to the business. HR professionals can easily set changes in the level of the workforce, based on rules and settings to be submitted to them the right steps at the right time.

They are now available 16 amendments pre -definidas in work processes – including promotions, leave of absence, termination, change in employee information, change the information of the job, among others. New events are being planned to integrate future versions of SAP SuccessFactors solutions. SAP SuccessFactors solution can also be connected to external systems in order to allow integration with third party applications.



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Patricia Fonseca

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