Group develops software system that organizes the routine of … – EXAME.com

Exchange lamps, payment processes of staff, installation and verification of safety equipment are just a few examples of events managed by management companies shopping malls, condominiums and other properties. Meet all these demands quickly and efficiently is what companies seek. Observing this need, Software Group has developed a new software that enables automation of the various processes of property management, Group Service Manager Corporate.

The GSM Corporate is a system that performs the distribution of maintenance events, internal or general routine of companies automatically to the responsible sectors, enabling the manager to a centralized view of the quality and efficiency of services provided. Fabiana Barcelos Pereira, Development Supervisor of Software Group, explains a little more about the solution. “The GSM Corporate is a product that stands out for its friendly interface, easy to use. It has a simple and effective language, which facilitates understanding of the users within the first contacts. With the software, it is possible to manage the activities each department and especially to extract management information to support decision-making. ”

According to Pedro Ivo Souza, Director of Operations CWR Consulting and Management, the system greatly helped in the organization of business processes contributed to the control of events and the sharing of tasks. What was done manually and demanded more time today is done by the much more agile system. “Using the GSM Corporate reduce rework by about 50%. Before we had to fill out spreadsheets, send e-mails to various sectors, update the information to track service processes to customer requests and events. Through the system these processes are carried out more quickly. the monitoring of events by GSM, contributes to better customer service. Before, we recorded a 60% satisfaction rate, today, this figure has already reached 90% and we know that the software deployment GSM Corporate influenced this change, “he says.

In these 20 years of experience, the Software Group, market leader in developing solutions for property management, open space to listen to the suggestions and needs of its customers. Thus, it is possible to develop systems that can turn the routine of these companies. To know the work and the Group Software solutions, visit: groupsoftware.com.br

Press Office:
Veronica Smith – veronica.soares@groupsoftware.com.br
Glayce Lima – glayce.lima@groupsoftware.com.br
(31) 2103-5700
www.groupsoftware.com.br

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